Consultation and Clinics
If your pet is unwell you need will a consultation with the vet, of course, but that is not all we have to offer. Veterinary consultations also cover general health checks, vaccinations, general care advice, behaviour issues, pet passports, or any other questions or concerns you have about your pet.
Qualified veterinary nurses also offer clinics for general care advice, diet and weight, microchipping, anal glands, dental health and much more. If you describe your pets problem when booking an appointment we can advise if you need to see a vet or a nurse.
Our vet Louise Cole provides acupuncture for all pets suffering from mobility problems. Acupuncture is indicated in a wide range of spinal, muscular, and locomotory problems.
It is now possible to receive expert specialist treatment in the familiar surroundings of your own vets. We currently have a Chartered Physiotherapist, a Veterinary Ophthalmologist, and a Veterinary Cardiologist visiting when necessary. You will need to be referred by your own vet before consultations with a specialist.
Pet Health Plans
A monthly direct debit scheme to help you spread the cost of your routine pet care costs throughout the year. The scheme covers vaccinations and routine flea and worm control plus many added bonuses. Visit our Pet Health Plan page for more information.
Interactive Symptom Guide
If you are not sure if your pet needs to see a vet, or how soon you should bring them, try out our Interactive Symptom Guide. The guide will take you through a series of questions specially designed to determine if your pet needs treatment and how soon. If you don't need to see a vet immediately, the guide will advise you on how you can help your pet at home, and how long you should wait before seeking veterinary advice.
Puppy Start Classes
Monthly meetings take puppies between 11 weeks and 16 weeks old, allowing them to meet a range of other young dogs and people at a pace they find comfortable. Owners can expect to learn the basics of how to bring up a happy, well balanced puppy, how to avoid some of the pitfalls of house training, lead and recall training, and how to become a leader that their puppy respects and listens to.
The classes do not aim to teach specific commands, but will set a groundwork for a strong relationship between owner and dog, ensuring that they will then get the most out of further training later on.
Classes are usually held on the second Monday of each month. For more details or to book a place please contact Tracy Prall at Canine Connection who runs the classes for us.
We would normally encourage owners to bring sick animals to the surgery for examination and treatment, and we cannot provide routine home visits. However, in some cases we understand that it can cause an animal pain or distress to be moved, and we advise that you speak to the vet available to discuss individual cases.
Riverside Veterinary Care is happy to provide prescription medication for animals under our care. In order for your requirements to be met as quickly as possible, please take note of the following regulations:
- You must be a registered client in order to obtain prescription medication from us
- The vet must have examined your animal at reasonable intervals in order to prescribe on-going medication. This interval is at the discretion of the vet managing your pets case, but is never longer than six months
- Most medications can be dispensed the same day, but please try to give us 24hours notice in case we need to order them in for you.
- A maximum of two months medication can be dispensed at once. For certain controlled drugs this period is one month.
- Only a veterinary surgeon can authorise repeat prescriptions. Please be patient with our reception staff if they cannot obtain immediate authorisation. Our vets may be in consultations or performing surgery, but they do try to process requests as quickly as possible.