 | Club membership is not the same as an insurance policy. Our clubs spread the cost of any included healthcare over the course of a year (minimum 12month contract). We recommend insurance alongside our membership clubs to cover against additional treatment cost*, investigations and referrals. |
Terms and Conditions
- Vaccinations include: Dogs: Distemper, Hepatitis, Parvovirus, Leptospirosis. Cats: Feline Leukaemia, Enteritis, Herpes, Feline Influenza. Rabbits: Viral Haemorrhagic Disease, Myxomatosis.
- Kennel cough is not considered a core vaccine and will be recommended based on patient circumstances
- Flea and worm control products will be recommended from our standard product range at intervals based on your pets risk
- Reasonable use policy applies to flea and worm products with a maximum of 12 doses in any 12 month period
- Free post-op laser applies to a single treatment on the day of surgery. Subsequent post-op treatments will be charged at the discounted rate. Only available in Abergavenny, therefore surgery must be performed there to receive this benefit.
- Discounted consultation rate applies to all veterinary consultations including Out of Hours consultations at Riverside Vet Care only, not applicable to consultations or treatment at Vets Now emergency hospital.
- Plans run for a 12 month period (minimum contract) and will automatically renew.
- If a plan is cancelled at any time other than the renewal date, treatment received will be balanced against payments made, and there may be an outstanding balance to be paid.
*We cannot give advice on specific insurance products and it should be noted that the level of cover provided by different policies can vary greatly.